We currently only ship all around Puerto Rico.

We do not ship to other parts of the Caribbean nor internationally at the moment, but we hope to be able to offer that option in the near future.

Of course! A full refund will be provided if the product is damaged, faulty or if, you, the buyer are not entirely satisfied. Please return the product to us within 30 days of receipt, and in the condition that it arrived, and we will ensure that you receive a replacement product as soon as possible if the product is still desired or your money will be refunded.

Please note that in the event of products that are returned by the means of delivery (courier or otherwise) because they have been refused, have an incorrect address, or because delivery was not possible, once returned to us will be refunded minus the original shipping cost, if there was any.

Please email us directly at support@poctpr.com or contact us using our Contact Information.

We usually deliver orders within 24 to 48 hours and since we deliver the products directly to you, we do not provide Tracking Numbers.

If you want to know more about your Order’s status, please email us directly at support@poctpr.com or contact us using our Contact Information and we’ll help you figure it out. Please have your Order Number ready.

We are more than happy to assist you with any questions or issues you may be having, please email us directly at support@poctpr.com or contact us using our Contact Information.