While we work to ensure that our product information is correct, on occasion manufacturers may alter their ingredient lists and/or update their product packaging and branding. Actual product packaging and materials may contain more and/or different information than that shown on our website. We recommend that you do not rely solely on the information presented and that you always read labels, warnings, and directions before using or consuming any product. For additional information about a product, please email us directly at support@poctpr.com or contact us using our Contact Information. POCT DIAGNOSTICS LLC assumes no liability for inaccuracies or misstatements about products.

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our website.

You are responsible for safeguarding the password that you use to access the website and for any activities or actions under your password, whether your password is with our website or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

The website and its original content, features and functionality are and will remain the exclusive property of POCT and its licensors.

Our website may contain links to third-party websites or services that are not owned or controlled by us.

POCT has no control over, and assumes no responsibility for, the content, Privacy Policies, or practices of any third party websites or services. You further acknowledge and agree that POCT shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.

We strongly advise you to read the Terms & Conditions and Privacy Policies of any third-party websites or services that you visit.

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the website will immediately cease. If you wish to terminate your account, you may simply discontinue using the website.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Your use of the website is at your sole risk. The website is provided on an “AS IS” and “AS AVAILABLE” basis. The website is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

These Terms shall be governed and construed in accordance with the laws of Puerto Rico without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our website, and supersede and replace any prior agreements we might have between us regarding the website.

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our website after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the website.

If you have any questions about these Terms, please email us directly at support@poctpr.com or contact us using our Contact Information.

While using our website, we may ask you to provide us with certain personally identifiable information that can be used to provide you with customer support, fulfill your order(s), contact or identify you. Personal Information may include, but is not limited to:

– Name

– Email Address

– Telephone Number

– Shipping and/or Billing Address

– Bank Account Information

– Order History

POCT will not disclose your name, email address or other personal information to third parties without your explicit consent, except as specified in this policy.

We employ other companies and people to perform tasks on our behalf, and we may need to share your information with them to provide products and services to you. Examples include but are not limited to fulfilling orders, processing payments, handling billing disputes and collections, analyzing data, and providing customer service. We may partner with third-party services for fraud prevention and/or identity verification. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

You may optionally choose to create a customer account on our website, but it is not a requirement for purchase. If you do choose to create an account, you will be required to provide a valid email address at registration and choose a username that represents your identity on our website. We may require additional information, such as billing and payment information, a telephone number, and/or a physical postal address. Your username is publicly displayed and connected to your POCT website activity. Other users may see the date you joined and your reviews.

We automatically receive and record some information from your browser when you visit the website, such as your IP address or unique device identifier, cookies and browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages and other statistics. This information helps us analyze and understand how the website works for visitors.

We use the information described in this policy to provide and improve our services and products, for billing and payments, for identification and authentication purposes, to contact members or interested parties, and for general research and aggregate reporting.

The security of your personal information is important to us. Your account information is protected by a password. It is important that you protect against unauthorized access of your account and information by choosing your password carefully and keeping your password and computer secure.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot, and do not guarantee its absolute security.

This policy does not apply to the practices of third parties that we do not own or control or individuals that we do not employ or manage.

Our website may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. You are subject to the Privacy Policies of those third parties where applicable.

We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, Privacy Policies or practices of any third party sites or services, even those linked to or from the our website. 

We will contact you on occasion. Communication is usually done by email, and every account is required to keep a valid email address on file to receive messages. In some situations, we may contact you by telephone, SMS message or physical mail in order to provide you with customer support.

We will offer optional email newsletters. When you register for an account, purchase a product, or choose to subscribe, you will receive newsletters from us. Newsletters are available to both registered users and non-registered users. All users may subscribe or unsubscribe from the optional newsletters by following the instructions contained in the newsletter emails. Non-registered users may subscribe by providing an email address on the website, which will only be used by us for these newsletters.

We may also send you messages related to certain features or your activity on the website & we may also send you news or updates about changes to our website or services.

Some messages from POCT are service-related and are required. Examples of service-related messages include but are not limited to: a welcome/confirmation email when you register your account, notification of an order, or correspondence with our support team. These messages are not promotional in nature. Unless you close your account, you may not opt-out of receiving service-related messages from us.

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive. We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website properly.

We use cookies to provide website functionality, to analyze traffic on our website, to enable social media functionality and to ensure that we give you the best experience on our website.

We may partner with third-party services that may use various tracking technologies, such as browser cookies or Flash cookies, to provide certain services or features. These technologies allow a partner to recognize your computer or each time you visit our website, but do not allow access to personally identifiable information from POCT DIAGNOSTICS LLC. We do not have access or control over these third-party technologies, and they are not covered by our Privacy Policy.

POCT DIAGNOSTICS LLC will retain your information only for as long as it is necessary or your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

You may inform us of any changes or requests regarding your personal data, and in accordance with our obligations under local data protection law, we may update or delete your personal data accordingly.

Our website does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.

We will disclose your Personal Information where required to do so by law or subpoena.

POCT reserves the right to modify this privacy statement at any time. If we make any changes to this policy, we’ll communicate changes by posting a notice on this website.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, please email us directly at support@poctpr.com or contact us using our Contact Information.